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January 2018

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Up Front

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To avoid missed referrals in ambulatory settings, close the loop

Physician practices describe how they are using electronic systems and accountability to make sure patients get the specialty follow-up they need.spacer

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Five Questions

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Providing safe care to transgender patients with Susan Boisvert

Acceptance, communication, and willingness to learn are key to providing transgender individuals with safe, patient-centered care.


- Susan Boisvert, Senior Risk Specialist at Coverys   spacer

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Safety News

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New research underscores need for better ways to talk about patient safety

Building a broader constituency to boost safety efforts requires new communication tools.   spacer

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Safety Snapshot

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Name-tags go viral for safety

Introducing yourself to colleagues and patients is a simple and profound way to improve safety, especially when the solutions are direct and home grown.   spacer

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One More Thing

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The Joint Commission to cite organizations when staff fail to wash their hands

Fourteen years after hand hygiene became a National Patient Safety Goal, health care organizations are being held accountable for staff behavior.    spacer

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Upcoming events

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Innovative Approaches to Enhance Care Transitions and Medication Safety

When: Thursday, January 25, 2018 from 11:00 AM - 12:00 PM
What: A free webinar offered by the New England Quality Innovation Network-Quality Improvement Organization features speakers from CT and VT discussing new approaches to help patients safely transition to home care.
Click for more information and to register

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Patient Safety Beat is published monthly by the Betsy Lehman Center, a state agency that uses communications, research, and data to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts.

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