The Betsy Lehman Center is a state agency that uses communications and research to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts.
Here's step-by-step, online help for responding when an adverse event occurs in a patient's care.Learn more
February 15, 2018
Health care facilities, fixtures, and devices can be designed to reduce opportunities for patient self-harm and still present attractive and therapeutic spaces.
January 15, 2018
Here's what some nursing homes, surgery centers and other health care facilities are doing to prompt their staff to get the flu shot this year.
November 20, 2017
It takes leadership and champions at every level of an organization to make communications more accessible to patients.