Peer support contributes to


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Understanding and fixing the daily frustrations

Mission Health focuses on improving clinician well-being

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The majority of ICU families hesitate to raise concerns

New study finds that more than half of patients and families hesitate to raise safety concerns in the ICU.

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Communication, Hospital, Reports, Transparency


How basic steps can avert misidentification and prevent wrong patient procedures

Wrong patient procedure has occurred seven times in Massachusetts since the start of 2015, according to Department of Public Health records, and remains far too common nationwide. Since this is considered a “never event,” it remains the constant focus of medical professionals and patient safety advocates, including the ECRI Institute, which published a “deep dive” on the issue in August.

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Adverse events, Communication, Hospital, Lessons learned, Surgery


Nearly 1,500 adverse events reported to the state last year

The 2015 statistics on Serious Reportable Events, just released by the Department of Public Health, show room for improvement, some notable achievements, and the need for more robust reporting.

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Adverse events, Ambulatory, Hospital, Reports, Transparency


Anesthesia & Analgesia: Preventing Adverse Events in Cataract Surgery: Recommendations From a Massachusetts Expert Panel

Work by an expert panel convened by the Betsy Lehman Center to improve safety in cataract surgery was published by the leading journal, Anesthesia & Analgesia. Follow the link below to see the abstract.

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