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March 2019

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Up Front

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New research aids efforts to ‘frame’ patient safety messages in more persuasive ways

When talking about patient safety, define terms and connect the dots between causes of errors and solutions.  spacer

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Five Questions

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Exploring the effects of health insurance plan design on patient safety

Dr. J. Frank Wharam studies whether health outcomes are affected by high deductible plans.  spacer

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Safety Snapshot

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Clinical judgment tops risk factors for malpractice claims

The rate of malpractice claims has dropped over the past 10 years, but safety problems related to clinical judgment, technical skill and communication persist.   spacer

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Upcoming events

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2019 Patient Safety Forum: Accelerating All Performance Improvement

When: April 3, 2019, 8:00 a.m. – 3:00 p.m.
Where: Sheraton Framingham Hotel & Conference Center, 1657 Worcester Road, Framingham, MA
What: The Patient Safety Forum is held annually by the Massachusetts Coalition for the Prevention of Medical Errors. Focused on accelerating performance improvement across all organizational goals, including patient safety, the Forum will feature principles and strategies to engage clinicians, department leaders, patients, family members and others in process improvement.
Click for more information

Massachusetts Statewide Conference: Antimicrobial Stewardship Is for Everyone

When: April 5, 2019, 8:00 a.m. – 2:00 p.m.
Where: Sheraton Framingham Hotel & Conference Center, 1657 Worcester Road, Framingham, MA
What: Participate in case study and simulation sessions that incorporate best practice guidelines for appropriate antibiotic use. For providers in long-term acute care, dialysis, ambulatory surgical centers, outpatient clinics and dentistry.
Who: Massachusetts Department of Public Health, in partnership with the Centers for Disease Control and Prevention, the Forsyth Institute and the New England Healthcentric Advisors QIN/QIO
Click for more information

The Patient Experience Symposium

When: May 1-3, 2019
Where: Joseph B. Martin Conference Center at Harvard Medical School, 77 Avenue Louis Pasteur, Boston, MA
What: Improving the quality, culture and business model of health care by improving the patient experience. Designed for clinicians, health care administrators and executives, as well as patients and their advocates, the Symposium is supported by the Society for Participatory Medicine, the Schwartz Center for Compassionate Healthcare and others.
Click for more information

MACRMI’s 7th Annual Communication, Apology and Resolution Forum

When: May 7, 2019, 9:30 a.m. – 1:00 p.m.
Where: Massachusetts Medical Society, 860 Winter Street, Waltham, MA
What: Simulations of the communication, apology and resolution (CARe) response to an adverse event in different settings, moderated panel discussion and implementation guidance. Hosted by the Massachusetts Alliance for Communication and Resolution following Medical Injury (MACRMI), registration is free and credits are available for physicians from AMA and the Board of Registration in Medicine.
Who: Keynote by Rick Boothman, J.D., of Boothman Consultants, former Chief Risk Officer at the University of Michigan Health System
Click for more information

Institute for Healthcare Improvement Patient Safety Congress

When: May 15-17, 2019
Where: Houston, TX
What: More than 20 breakout sessions, keynote speakers, exhibits and a full day of in-depth pre-conference workshops. Early-bird rate ends March 31, 2019.
Click for more information

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Patient Safety Beat is published monthly by the Betsy Lehman Center, a state agency that uses communications, research, and data to catalyze the efforts of providers, policymakers, and consumers working toward safer health care in Massachusetts.

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