Richard Corder, FACHE, CPXP, is a partner at Wellesley Partners, Ltd. in Wellesley, Massachusetts.
We cannot continue doing what we’re doing in health care and expect different results. Whether measured by lives lost to avoidable harm or the human toll of burnout, the status quo is no longer an option.
The systems, practices and policies that are producing our current outcomes were created and are sustained by leaders. Leadership is a practical skill that can be learned and refined. In its purest form, it is the ability to influence others to move together toward a result.
The skills needed for running a safe workplace are not unique to health care. Having a clinical background or deep experience in health care should not be pre-requisites for a leadership role. A well-developed ability to build effective teams, confront others with dignity and respect, use data effectively, adopt appropriate technologies and engage heads and hearts throughout the organization are the attributes we need for C-suites and hospital boards.