Read on for resources for you and your family to use when making choices about your health care. Here you will find tools to help you choose quality physicians and health facilities, and information to help you better communicate with providers about your needs and preferences. We also guide you through steps to take in the unfortunate event you or someone in your family is harmed by medical treatment or during a hospital stay.
Tools to help you compare hospitals, nursing homes, and health care professionals.
Learn MoreHow to talk with your doctor, choose treatments, plan for end-of-life care, and get involved with your local hospital.
Learn MoreHow to report medical errors or safety concerns, and where to find support after an event.
Learn MoreA directory of Massachusetts health care organizations for consumers.
See the listA directory of hospitals in Massachusetts and their contact information for patients looking to discuss a complaint or concern.
See the listDelivering care can be complex, and sometimes mistakes occur. Research shows that medical errors happen far more frequently than once...
Learn MoreInformation about Patient Family Advisory Councils (PFACs) in Massachusetts and where to learn more.
Read about PFACs