Take charge of your health care

Read on for resources for you and your family to use when making choices about your health care. Here you will find tools to help you choose quality physicians and health facilities, and information to help you better communicate with providers about your needs and preferences. We also guide you through steps to take in the unfortunate event you or someone in your family is harmed by medical treatment or during a hospital stay.

Resources of Interest

  • Health care organizations for consumers

    A directory of Massachusetts health care organizations for consumers.

    See the list
  • Hospital contact information

    A directory of hospitals in Massachusetts and their contact information for patients looking to discuss a complaint or concern.

    See the list
  • About medical error

    Delivering care can be complex, and sometimes mistakes occur. Research shows that medical errors happen far more frequently than once...

    Learn More
  • Patient Family Advisory Councils

    Information about Patient Family Advisory Councils (PFACs) in Massachusetts and where to learn more.

    Read about PFACs